How can we help?
Answers to common questions about using Kakaw.
Frequently asked questions
Tap the + button on the home screen or the Transactions tab. Fill in the amount, category, account, and date — then save. You can also scan a receipt to log a transaction automatically (Premium).
Tap the camera icon when adding a transaction. Point your phone at any receipt and Kakaw extracts the merchant name, amount, and date. Review the details and confirm — the transaction is saved instantly. Receipt scanning is a Premium feature.
Yes. Kakaw works fully offline. Transactions, budgets, and your net worth are available at all times. Changes sync automatically when you reconnect.
Go to the Budgets tab and tap Add budget. Choose a category, set a monthly limit, and save. Kakaw tracks your spending against the budget in real time and shows how much you have left.
The Net Worth screen adds up all your account balances — checking, savings, cash — to show your total assets. It updates automatically as you log transactions and tracks your growth month by month.
Go to kakaw.app and tap Sign in → Recover account. Enter your 12-word recovery phrase and you'll be back in. Never share your recovery phrase — it's the only key to your account.
Kakaw uses manual entry — there's no bank connection or login required. Go to the Accounts tab, tap Add account, choose the account type, give it a name, and enter your starting balance. Update the balance manually or by logging transactions.
Kakaw supports Guatemalan quetzales (GTQ), US dollars (USD), and many other currencies. You can hold multiple currencies across your accounts and see exchange-rate conversions in the net worth view.
No. Your data is never sold or shared with third parties, advertisers, or data brokers. Kakaw makes money from subscriptions, not from your data.
Go to Settings → Upgrade to Premium, or visit the Pricing page. Premium unlocks receipt scanning, financial education lessons, and priority support. You can try it free for 7 days — no credit card required to start.
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